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Thread: Alignment shop vs Suspension system install shop help

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    Default Alignment shop vs Suspension system install shop help



    Short story: I took my Jeep in to get an alignment because it pulls one way going down the road. Alignment shop says they did the best they could but the control arms need to be taken off to fix it. Lots of $$$. Say to get the suspension install shop to fix it.

    Install shop is Northridge 4x4 in Denver
    Alignment shop is Pollard Jeep dealership in Boulder

    Install shop says at first that the alignment shop is using stock Jeep numbers.

    Alignment shop says again there's no way to get it fixed without adjusting the control arms and that'll take hours.

    Install shop says that driving it and wheeling it can change those angles or something, also a jam nut may be loose.


    It's really frustrating having to talk to two different shop and they both say the other one is wrong. What should I do?

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    Default Re: Alignment shop vs Suspension system install shop help



    What suspension is it?

    IMO who ever installed the suspension should have adjusted all the control arms to correct length.

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    Default Re: Alignment shop vs Suspension system install shop help



    Rock Krawler X-Factor 3.5". Northridge 4x4 are very serious over the phone about them getting the measurements right. The lift was installed in March of 2017.

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    Default Re: Alignment shop vs Suspension system install shop help



    Spend some time under there to see if there is anything obvious. The below link offers some advice.

    https://wayalife.com/showthread.php/...-End-Alignment

    Take measurements of the control arms (upper and lower if they are both adjustable) to make sure they match lengthwise and adjust as needed, shouldn’t take to long to measure and/or adjust.

    Then I would suggest taking it to a non-dealer shop for an alignment. The shop I used after lifting got mine very close but stated to do a perfect job, I would need offset ball joints but it wasn’t something that was absolutely required. Who knows what a dealer would have said.

    just my 2 cents.
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    Default Re: Alignment shop vs Suspension system install shop help



    I agree with Michael, unless you did a self-install. Just got mine adjusted on Monday after finishing my install by Bullhide 4x4.

    If they are adjusting you're caster (only possible with adjustable arms) then they are required to unbolt the arm from the axle, but by no means does the entire arm have to be removed. It's a simple job, just time consuming. My understanding - others with more experience can/should correct me if i'm wrong - but after lifting stock numbers are a reference point, but not necessarily the ideal ones.

    Yes it's possible alignment can change after wheeling it, but I can't imagine it would be a large amount by any means. That can be prevented by just crawling underneath and ensuring jam nuts are tight to prevent the arms from adjusting themselves when a twisting motion is applied.

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    Default Re: Alignment shop vs Suspension system install shop help



    Max previously posted:
    "Rock Krawler X-Factor 3.5". Northridge 4x4 are very serious over the phone about them getting the measurements right. The lift was installed in March of 2017."

    It's been over a year, it's possible that the arms could have got slightly out of alignment if jam nuts weren't tight. Might be worth trying to get the alignment numbers from when the lift was installed to compare against the dealer's alignment.

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    Default Re: Alignment shop vs Suspension system install shop help



    Unless the control arm has a right and left hand threads on opposite ends there is no way it can get out of adjustment, even with a loose jam nut. If it did have right and left hand threads then the arm could be adjusted without removal, which is easier.

    The alignment could be off from parts getting bent from off-roading.

    Being that's it's been a year and a half the install shop would; no longer be responsible.

    A shop here in Fort Collins just aligned a co-workers jeep for $175 which included removing and adjusting all the control arms.

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    Default Re: Alignment shop vs Suspension system install shop help



    Maverick1872 previously posted:
    "It's been over a year, it's possible that the arms could have got slightly out of alignment if jam nuts weren't tight. Might be worth trying to get the alignment numbers from when the lift was installed to compare against the dealer's alignment."

    They don't do a computer alignment, just with a tape measure so there's nothing to compare it to.

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    Default Re: Alignment shop vs Suspension system install shop help



    newracer previously posted:
    "Being that's it's been a year and a half the install shop would; no longer be responsible."

    How long in your opinion should a shop be responsible?

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    Default Re: Alignment shop vs Suspension system install shop help



    Max previously posted:
    "How long in your opinion should a shop be responsible?"

    I would say 90 days max, probably much less since any issues should present themselves relatively quickly. Bullhide did my alignment for i think it was $180, granted that was just front uppers/front track bar. Not sure how it would change if you have a full set of arms.

    newracer previously posted:
    "A shop here in Fort Collins just aligned a co-workers jeep for $175 which included removing and adjusting all the control arms."

    Michael, what shop if you don't mind me asking?

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    Default Re: Alignment shop vs Suspension system install shop help



    The whole point of this thread is that I DON'T HAVE A SHOP THAT I TRUST. Every place I've been to has messed something up at some point, or had bad customer service etc... Frustrated >:(

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    Default Re: Alignment shop vs Suspension system install shop help



    Max previously posted:
    "How long in your opinion should a shop be responsible?"

    Not long at all really, especially if taking a vehicle off road. 30-60 days I guess.

    Maverick1872 previously posted:
    "Michael, what shop if you don't mind me asking?"

    Fort Collins 4x4

    Max previously posted:
    "The whole point of this thread is that I DON'T HAVE A SHOP THAT I TRUST. Every place I've been to has messed something up at some point, or had bad customer service etc... Frustrated >:("

    I do not know of any shops in Boulder, there are a lot in the Denver area.

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    Default Re: Alignment shop vs Suspension system install shop help



    What specs are they saying are off? by how much? typically an alignment shop will check caster but not adjust, which is what adjusting the control arms will do. They should be able to set toe at alignment shop. Camber is where you need offset ball joints to adjust. If you have driven for this long without death wobble or drive line issues then I would not worry about caster. As mentioned before measure your control arms on both sides and compare, should be the same. Use the bolts for reference points. When alignment is done they should give you a printout that shows before and after, did you get a copy you can post? Totally understand your frustration with finding that one perfect shop, just doesn't seem to be many of those left now.
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    Default Re: Alignment shop vs Suspension system install shop help



    Specs after the alignment.
         

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    Default Re: Alignment shop vs Suspension system install shop help



    Seems that caster is pretty low. If it were me, I'd lengthen the lower arms by a turn or two and see if that improves things.
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    Default Re: Alignment shop vs Suspension system install shop help



    Yea my caster is like 5deg or so. Factory is 4 something I believe. I can get actual numbers tonight.

    Edit: Attached are the results of my alignment after installing my 2.5” lift.
         

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    Default Re: Alignment shop vs Suspension system install shop help



    Did you ever get this resolved? Adjusting the length of lower control arms on a Jeep is about the easiest alignment adjustment there is. It’s about a 10 minute job if the Jeep is already on the lift. What did they say about your camber?

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    Default Re: Alignment shop vs Suspension system install shop help



    After my lift on my jk it tracked like ****. Over and under steer on every corner. Fighting it the entire time. Caster was the culprit. Adjustable control arms are the best fix as mentioned previously.

    my budget was tight so I went with a Rancho RS6250B Control Arm Relocation Bracket. It solve my tracking issues and I have had no probs with it. Caster was much improved.
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